FAQ

About our Hooded Blankets

This section covers most of your daily queries, if you have more questions with regards to our products kindly write to info@laama.com.au and we will answer you within 24 hrs

We love and respect all animals on the earth. All our garments are made using synthetic material which is manufactured under strict hygiene and safety

Outer material is 100% polyester and the inside of the garment consists of Sherpa

You can machine wash your Laama hooded blanket using mild detergent and water.Make sure you dry well under sun or dryer before your next use

Our Laama Hooded Blankets are available ONLY on this website. We do not stock or sell our products at any retail store or outlet. But if you do come across any counterfeit/copy of our products elsewhere, kindly send us the details to info@laama.com.au

Laama Hooded Blanket Sizing

We have two sizes dedicated for adults and kids. However these types of clothing is defined as "oversized hoodies".

Payment Terms & Options

We offer secured checkout options such as Paypal, AfterPay, Latitude Pay. You can also pay directly and securely via VISA, Mastercard as well

We accept below methods

Credit card

Debit card

Paypal

Google pay

Apple pay

After pay

Latitude pay

Unfortunately  no, we do not accept private bank transfers.

With AfterPay and Latitude, you can choose to pay zero interest free instalments. Each service offer competitive payment plans and you can read more on it, on below links

https://www.afterpay.com/en-AU/how-it-works

https://www.latitudepay.com/how-it-works/

Gift options / Gift cards

you can now purchase Laama Hooded Blankets and send it over to your loved ones.

You can purchase the hooded blanket under your name and nominate your friend/family name and address and will send the package to your nominated name and address.

You can now purchase gift cards for Australia's most favourite hooded blanket. It's simple, simply follow the below link and make the purchase and send over the gift card to their email address and we will take care of the rest.

https://laama.com.au/products/laama-hoodie-gift-cards

The hooded blankets are sent on white Australia Post mail sachets and we do not have any provision for gift wrapping. However we are happy to use our band hand writing and write a personalised wish and name on the package.

We work with Australia Post for all our deliveries. If you wish to change the courier for any reason, kindly let us know at the time of checkout

All our hooded blankets are shipped/couriered free of charge. However there will be an additional payment of $11.99 if you wish to get it express shipped.

We use the service of Australia Post for all our delivery needs. If you choose our free shipping option the delivery time is stated as 2-5 business days.

If you opt into express service Australia post states the delivery time would be 1-2 business days (1-3 in some states)

However, you can be more updated on their website by visiting the below link

https://auspost.com.au/service-updates/domestic-delivery-updates

We handover the hooded blanket order to Australia post on the same day you place the order

- Any orders placed before 3pm on a weekday , we will hand over within the day

- Any orders placed on a Saturday before 12noon we will hand over the package on the same day as well.

We will send a detailed mail with Free tracking details for your package

You can choose to have signature on delivery at the time of checkout. However let us know in comments when you place the order as well

We offer contactless vacuumed packaging on our giant hoodies. Unboxing is simply 2-3 mins. Just follow this link and unveil the magic :-)